Care Services in Tasmania

Care Services in Tasmania — common questions

What is the difference between NDIS and aged care funding?

They are separate systems with different eligibility. The NDIS funds support for people under 65 with a permanent disability. Aged care funding supports older Australians, and which program applies to you depends on your age and your assessment. A provider should be able to tell you plainly which one you are dealing with rather than leaving you to work it out.

Can I choose my own care provider?

Yes, and this matters. Self-managed and plan-managed participants can generally choose who provides their support, rather than being limited to one agency. If someone tells you that you must use their service, ask them to show you where that is written.

Do care providers travel to rural and remote parts of Tasmania?

Many do, but travel time is real time and is often charged, and some providers work only within a set radius of their base town. In a state with long drives between towns, ask up front how travel and the minimum call length are handled — it is the single most common source of a surprise invoice.

What should I check before engaging a care provider?

Ask for their registration or accreditation status where the funding requires it, their insurance, and how they screen and supervise workers. A provider should answer these without hesitation. Pricing for self-managed and plan-managed participants must be published against the current price limits, so you can check the rate you are quoted.